Tips Ampuh Bisnis Digital

Tips Ampuh Bisnis Digital Sebagai simbol keberhasilan, kekuatan, dan keberuntungan, naga merupakan hewan yang paling terhormat dalam shio Cina.

Sejalan dengan semangat naga, tahun 2012 menjanjikan intensitas yang besar dan banyak ruang bagi perusahaan untuk berkembang dan tumbuh.

Pada Avaya Connect Asia Pacific Channel Partner Conference tahunan bulan Oktober 2011, 90% dari mitra kanal Avaya memprediksikan tahun yang lebih kuat bagi perusahaannya pada tahun 2012 dengan 47% memperkirakan pertumbuhan kuat satu atau dua digit. 

Dalam melihat tren komunikasi puncak tahun mendatang, Avaya menyoroti 5 tip bagi perusahaan yang dapat membantu usaha agar tetap unggul dalam tahun naga yang penuh persaingan:


1. Jejaring sosial meningkat

Menurut Frost & Sullivan, pada tahun 2012 social media akan terintegrasi secara luas ke dalam perusahaan. Makin banyak perusahaan yang  mencari kuantifikasi yang jelas dan handal untuk nilai dari aktivitas social media mereka.

Perangkat social media yang umum tidak hanya menjembatani proses bisnis, tapi juga melengkapi interaksi consumer-ke-perusahaan dan sebaliknya.

Karenanya penting bagi perusahaan untuk mahir menavigasi suara-suara social media dengan cara mengembangkan dan mengantarkan pesan yang jelas dan komprehensif.

Agar ini terjadi, perusahaan harus memastikan bahwa social media menjadi saluran yang terintegrasi erat dengan arsitektur komunikasinya.

Satu perangkat yang dapat membantu perusahaan adalah Avaya Social Media Manager (SMM), yang mengamati dan menganalisis kejadian-kejadian dari berbagai saluran social media dengan menggunakan engine cerdas yang secara efisien dan otomatis memroses mereka untuk kian mengintegrasikan interaksi dengan para kustomer ke dalam contact center framework Avaya yang sudah ada.

2. Fenomena BYOD

Dengan akan dirilisnya semakin banyak smartphone, dan dengan banyaknya tablet dan perangkat mobile yang tersedia pada system operasi pintar seperti iOS, Windows Phone, dan Android, kita melihat makin banyak tool dan perangkat konsumer pada tahun 2012. Perusahaan akan melihat peningkatan dalam tren Bring Your Own Devices (BYOD – bawa sendiri perangkatmu).

Hambatan bagi perusahaan bukan lagi akses terhadap informasi, tetapi kemampuan untuk mengoneksikan orang dengan informasi yang tepat pada waktu yang tepat.

Ini adalah tentang menggerakkan kolaborasi lebih cepat,membuat keputusan yang lebih cerdas dan mencapai hasil usaha yang lebih baik. Dengan ledakan perangkat, tool dan kanal komunikasi, menjadi penting bagi perusahaan untuk mampu mengelola dan menyalurkan komunikasi dalam cara yang dapat membantu kolaborasi perusahaan real-time pada satu platform yang mudah dipakai.

Perangkat video desktop yang ada saat ini sudah dilengkapi dengan perangkat kolaborasi real-time yang mengantarkan beragam obrolan, email, komunikasi jejaring social dan video yang sensitif konteks – semuanya memiliki tampilan dan gaya yang sama tak peduli apa pun perangkatnya.  

Memampukan perangkat konsumer dengan aplikasi bisnis yang sama menjadi kunci dalam menggerakkan produktivitas dan keterlibatan karyawan.

3. Memprioritaskan layanan kustomer

Dari sudut pandang pasar, kami melihat basis kustomer yang lebih menuntut. Para pemilik usaha dapat mengharapkan pengalaman layanan kustomer yang lebih menuntut bagi usahanya, khususnya ketika kustomer bersikeras untuk mendapatkan layanan cross-touchpoint kompleks – yakni, menurut Forrester, kemampuan untuk memulai interaksi pada satu kanal dan menyelesaikannya di kanal lain.

Lebih jauh lagi, kustomer mendambakan keterpaduan yang lebih baik dari layanan, penjualan, pemasaran dan merek agar dapat berinteraksi dengan perusahaan tanpa terputus. Survei  Avaya 2011 Contact Center Consumer Index menunjukkan bahwa konsumer sekarang kurang bersikap memaafkan dengan sebanyak 87% responden kemungkinan akan memberitahu rekan-rekannya  dan pindah ke pesaing jika mereka menerima layanan pusat pelanggan yang kurang memuaskan. 

Layanan pelanggan sekarang menuntut cakrawala perangkat dan dukungan komunikasi untuk memenuhi pengalaman pengguna-akhir yang terus berkembang. Banyak dari solusi pusat kontak yang ada dan dulu terbukti berguna tidak lagi mampu menyediakan pengalaman yang konsisten bagi para pelanggan di beragam kanal komunikasi, apalagi mendukung interaksi multi-modal, suara/multimedia yang simultan.

Ada kebutuhan akan perubahan arsitektur ke arsitektur yang dirancang dari awal untuk mendukung komunikasi multimedia, multi-modal – solusi yang agnotis media dan dengan mudah beradaptasi dengan tipe kontak baru ketika itu muncul.

Agar mampu mengejar teknologi yang lebih baru, Avaya percaya bahwa teknologi yang mendukung komunikasi multimedia dan multi-modal dengan menggunakan metodologi bungkus dan rangkul akan bermanfaat ketika perusahaan melakukan rencana untuk tahun 2012.

4. Naik ke Awan

Komputasi awan (Cloud computing) menyajikan standar dinamis baru yang meniadakan kompleksitas teknologi melalui infrastruktur virtual on-demand, swa-kelola yang dapat digunakan sebagai sebuah layanan.

Dengan makin banyak usaha merangkul spektrum sumberdaya awan yang meluas, mereka harus beradaptasi dengan bekerja dengan beragam solusi dan penyedia awan. Ini membuka banyak peluang bagi penyedia layanan untuk memanfaatkan manajemen yang cair dan terintegrasi dari sumberdaya awan dengan makin lincahnya perusahaan dan biaya yang lebih rendah. 

Entah pusat data itu sudah ada atau baru, solusi pusat data berbasis awan harus sepenuhnya memanfaatkan solusi-solusi yang tersedia dari aneka vendor, mengintegrasikannya dengan sistem TI lama, baik itu hardware, software atau virtualisasi, secara mulus.

Sistem berbasis awan harus mampu melindungi kompleksitas backend dari pengguna enterprise. Para pengguna akhir dari layanan berbasis awan harus mampu mengelola pusat datanya sendiri, menciptakan dan menggunakan template-nya sendiri maupun mengakses dan menyimpan informasinya sendiri.

5. Peluang Besar terbuka dengan Data yang Besar

Meroketnya konsumsi data terus menjadi berita utama industri karena baik konsumer maupun usaha terus menemukan cara-cara baru untuk mengembangkan, menyimpan dan menggunakan data.

Agar tetap berada di depan, para penyedia juga harus mempertimbangkan cara-cara untuk meningkatkan stabilitas jaringan, sekuriti dan kinerja sambil menurunkan biaya.

Membawa virtualisasi jaringan di seluruh enterprise dari pusat data ke jaringan kampus enterprise akan menjadi sangat penting dalam membantu memahami kehebatan Awan.

Standar terbuka seperti SPB atau Shortest Path Bridging 802.1aq telah menyertakan kemampuan virtualisasi dan versi yang sudah ditingkatkan dari IEEE Shortest Path Bridging memberikan enterprise opsi untuk memerluas aplikasi dan layanan mereka di seluruh jaringan – dari pusat data sampai ujung jaringan. 

07.23 | 0 komentar | Read More

GMail Diakses Tanpa Internet

Gmail layanan email dari Google, tersedia dalam versi offline. Ini memungkinkan pengguna Gmail mengakses email tanpa akses internet.

Caranya mudah, buka Chrome Web Store dengan browser Google Chrome. Pilih aplikasi bernama Offline Google Mail (Beta).

Jika kesulitan, bisa menggunakan mesin pencari yang ada di bagian atas kiri dan ketik kata kunci Offline Google Mail.

Setelah muncul, klik "add to chrome" maka pop up instalasi aplikasi akan muncul. Klik "install" dan aplikasi Gmail Offline akan terpasang di browser Anda.

Kalau mau mencoba kemampuannya, putuskan semua akses internet, lalu buka tab baru di browser Chrome. Klik ikon aplikasi Offline Google Mail.

Nah, jika berhasil, email Anda akan terbuka dalam format offline. Anda bisa membaca email, menata email ke dalam folder-folder tertentu, atau menghapus email yang tidak lagi penting, semua tanpa perlu akses internet.

Gmail Offline hanya berfungsi di browser Chrome dan hanya bisa digunakan untuk manajemen email. Anda tetap harus membutuhkan akses internet untuk mengirimkan email atau membalas email.

03.27 | 0 komentar | Read More

Tempting message to Si He

Some people there are not too keen on exchanging text messages. Whether through sms (short message service), BBM (BlackBerry Messenger) or other chat services. But in terms of romance to tease him, just send a message more fun than talking on the phone.

Type a message and wait for return may seem a long time. But it is precisely this which makes the process became more exciting. In the early stages of a relationship or approach, she said exchanging messages is second to none. It's also seven reasons why exchanging text messages better, as reported from HowAboutWe.

1. Can think
When speaking a phone, you can just comment stupid or bizarre that make the conversation any less exciting. But with IM, you can think of right words to put together in the phrase 'seductive', before being sent to the him.

2. Phone sometimes awkward
While you people are very communicative and sociable, but talk to people who liked to make awkward. Not to mention the annoying thing, like a bad signal, the sound of an ambulance, or someone else's voice that could interrupt the conversation.

3. The message says many things
Write a message of interest makes a person think. The message consists of the tempting words of smart, sharp and certainly memorable. So, the message sent, you can judge someone. Including whether you can 'click' with him if the relationship continues.

4. Curious
Constantly exchanging messages, while difficult to meet each other and he makes you curious. Curiosity is what makes the heart beat when he met and certainly more fun than talking on the phone.

5. The closer
Of course, talking on the phone is more efficient than the IM. But in terms of romance side of the 'efficient' this would be ruled out. The longer and more often you and he communicates via text message, even closer relationship.

6. Cover feelings of shame
Sometimes the approach stage, you or he's still shy to express feelings. If disclosed over the phone, could have heard a strange sound. Especially when face to face, red face you can terihat clear. With IM, you can express your feelings calmly waiting for his reaction.

7. Can be stored
At the sound of him on the phone is nice, but it is hard to keep it. Meanwhile, he's seductive message that impress you and 'float', can be stored. You can read it at any time and certainly inviting smile.

08.50 | 0 komentar | Read More

Sources Passion Behind the Eye gaze

Not only the feeling of love that makes your eyes can not escape him. Or make you tremble when eye contact with him. There are scientific facts why he's so attractive in your eyes.

Research University of California, the United States found that the eye condition related to the appeal. From the study found more black limbal ring, the boundary between the colored part of the eye (iris) and the white (sclera), the more attractive person in the eyes of others.

A total of 80 pairs of photographs of men and women are shown to the respondents involved the study. Photos shown on each respondent. This difference is the condition limbalnya ring. There is a very dark limbal ring conditions and without limbal ring. Respondents were asked to select which photos they think are very interesting.

"For men and women, both male and female face images with a dark limbal ring is considered more attractive. This is compared with the same face but without limbal ring," wrote the researchers was quoted as saying Shine.

The result is the same and do not distinguish gender. As reported by the psychologytoday.com, it can happen because the limbal ring in the eye associated with reproduction. Limbal ring serves as a signal to young people describe the quality of passion, related to reproduction.

The color of this ring will fade with age and health problems. Conditions of thick limbal ring is usually in infancy and early twenties. Increasing thickness limbal ring also makes a person look younger.

This reason also makes you more attracted to someone when I saw his eyes and looked closely, or vice versa. So, do not be surprised if after a long time staring at each other and your spouse tend to feel closer, intimate and passionate.

08.41 | 0 komentar | Read More

Six Signs Forgetting Former Lover

Sense of loss and sadness is normal every separation or abandoned lover. Love is still tucked away at the sight of a place that you frequently visit, his favorite food, or even still know the birthday of the former.

Everyone needs different time to heal the wounded hearts. Considers the failure of the relationship with the former as the past.

If you often thought about it, but never crossed the desire back together or forget her birthday, sign your relationship is truly over.

There are some signs that you have really close ties with the former as published from Yourtango.

1. There is no desire to defend
Sometimes friends or family are often negative remark about the former while still in touch. When you initially try to defend it, now you just leave or even acknowledge that the assessment was correct.

2. There was no romantic feelings
When you look at old photos, old romantic feelings that you feel has been lost. Whereas before, your heart is still filled with pain.

3. Not looking for someone different from him
After breaking up with him, you vowed never to touch again with someone like him. However, when he found someone who looked like him, you do not try to compare with the former. For you, the most important at this time finds a match.

4. Not enjoy the misfortune
When bad news happens to him will be happy news for you, the former still affect your feelings. But if those feelings do not come or do you usually just hear the bad news about it, you have free from the shadows of the past with the former.

5. Sure to find a more suitable ex-
When the ex found someone else, instead of feeling pain or wasted, you even feel relieved. You are not interested in knowing what makes the former are interested or feature on her new partner. For you, perhaps along with others will be better for him.

6. It does not matter anymore to him
You no longer memilikirkan life or want to know its activities. The easy way to measure it is, you no longer have the desire to explore his Facebook account at any time or ask about her life with friends.

08.40 | 0 komentar | Read More

Signs of The Control Freak

Attitude control, in some ways is a positive thing. But if this attitude is carried to excess certainly impact is not good. Someone prone to judge whether a person includes a controller or not.

But instead, it is difficult to identify yourself if the attitude control has been done is still in reasonable stages.

Judith Orloff, MD, author of 'Emotional Freedom: Liberate Yourself From Negative Emotions and Transform Your Life', revealed three sentences are often spoken from the mouth of the control freak.

- "I started telling people what to do. Including claims that I know is best for them."
- "I want to do something on my own and do not want to compromise."
- "I became very dominant and very pushy. I was so spontaneous and less rigid."

If these three things often do you think or say, you most likely include a real controller. According to Dr. Orloff, people who feel out of control tend to be very controlling.

"Deep down they are so afraid to fail. So, they are bound anxiety. Chances are, a control freak has a messy childhood, parents were addicts or had been abandoned. This makes them difficult to trust or control others," he said.

The attitude of strict control is not only done to others. The control freak is also applying it to yourself. "They can be very fanatical in calculating the intake of carbohydrates, becomes insane or addicted to cleaning work," says Orloff.

In conventional psychiatry, attitude control this extreme, in the category of obsessive compulsive disorder. Characterized by a rigid attitude, busy with the details, rules, dominate others, and sacrificing the flexibility and openness.

If left unchecked, this attitude can be bad in a personal relationship. Either with a partner or with family, friends or colleagues. Orloff suggested, to stop or at least reduce this attitude, ask for help from others.

"Ask your spouse or friend, to warn when you start over-controlling attitude," he said.

08.39 | 0 komentar | Read More

lie did not matter at all

In terms of attractive target men, women always have a variety of ways. Stages approach or when trying to attract the attention of the he was like a "game" called.

To be able to impress her, without realizing you are doing a small lie. In fact, it can actually make him the target of more and more curious until finally falling into the arms.

As the following five unique ways that are often performed by women lure men sought after, as reported from Yourtango.

1. Foam bra
Women always want to look beautiful and sexy in front of men incarannya. Not just wearing a dress and makeup are nice, but unwittingly also want to emphasize sexual attractiveness. Not surprisingly, when the first date, many women who wear a bra with foam in order to look sexy.

2. High heel shoes
When wearing high heel shoes, women tend to feel very confident. The body becomes more robust and how roads become more sexy. That is the reason why when I want to meet a target man, women would prefer to wear shoes with heels higher than normal.

3. Awaiting response
In an effort to seem mysterious and intriguing, women often refrain from immediately respond to a message or a phone call from a man. The desire to quickly respond to it so great, but sometimes defeated by prestige. But this is what makes the process more exciting approach.

4. Game 'fishing' jealous
Although there is only one man in the liver, but women tend not to want to know if he coveted. So, often the game 'fishing' jealousy was performed. This is usually to see the jealousy response.

5. Pretending to like things like the he
When a man sought after like the film, olahrga clubs, music or a particular thing, many women who pretend to like it as well. It is certainly to continue to keep the conversation continues. Although it ultimately will be honest if you do not like, but in the early stages of the approach, even a small lie will do to get her heart.

08.38 | 0 komentar | Read More

Pair Signs Being Possessive

Not easy to assess whether excessive control behavior or possessive partner, including dangerous or not. After all is normal if the couple want to always know your whereabouts.

However, the behavior of possessive can be dangerous if it starts to dominate the relationship. In the article titled "Signs of Abuse and Abusive Relationships" written by Melinda Smith, MA, and Jeanne Segal, Ph.D. mentioned that a person who has always abusive tactics to manipulate you by exerting their power.

For this reason, it is important for you to recognize the behavior of those who crossed the line. This is to reduce the risk of becoming victims of violence in relationships, not just physical but also emotional. Here are four signs that a person has a dangerous possessiveness, as reported from LiveStrong.com

1. Jealous blind
Someone who often feel jealous possessiveness for reasons that are not rational. In the article "Signs To Look For in an Abusive Personality", written by former FBI agent, Alan C. Brantley, possessive partner who tends to always ask detailed questions on their partner.

According to which no satisfactory answer, would easily lead to blind jealousy. Brantley also warns that extreme jealousy can lure the couple to start spying on you.

2. Accuse
Possessive attitude often makes someone give baseless accusations. He may accuse you and seduce another man having an affair that never actually happened.

It arises because the assumptions and their own fears. He could also very controlling little things, including what clothing should be worn. If you refuse, he can simply furious. Driven by the desire to control, a possessive like to always apply it in every way. Including controlling the thoughts, opinions and feelings of their partner.

3. Temperament
The explosion of anger is also a sign of a person tends to be possessive. "If you feel like you have to walk on eggshells when with a partner or a very cautious for fear of his anger explodes, it is likely the relationship is not healthy," said Smith and Segal.

Other behaviors related to temperament and possessive attitude also includes a call rude, demeaning comments, threats of violence and intimidation. This is an attempt to bully and control you. Even if the spouse is not physically violent, the ultimate goal is to control and make you afraid.

4. Hypersensitivity
Very possessive person who can not hear criticism. He will be irritability, anger was explosive. "Most people are possessive, feel inferior, because it's easily offended or upset," said Brantley.

This attitude is called hypersensitivity, interferes with the ability for someone to discuss relationship issues calmly and objectively.

Brantley warned that it is very rare that someone is rude personality will be responsible for a problem or negative situation. "Couples are possessive will try to divert the problem or blame to others, including you," says Brantley.

08.37 | 0 komentar | Read More